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TERMS OF LIMITED WARRANTIES
RETURN PROCEDURES
You are responsible for returning the product(s) to either AFC Foam Cutter Technology Corporation
or the
original manufacturer, whichever is determined to be the most appropriate, prepaid and
insured at your expense. Prior to returning your goods for service you must obtain a
Return Merchandise Authorization (RMA) number from AFC Foam Cutter Technology Corporation
or the original
manufacturer, whichever is determined to be the most appropriate, by calling
AFC Foam Cutter Technology Corporation at On-line soon or the original manufacturer at their applicable phone numbers.
For replacement parts shipped direct to you, you must provide a valid Visa or MasterCard
number to cover the cost of the replacement part. This charge will be processed only if
you fail to return the defective part(s) to AFC Foam Cutter Technology Corporation
within 30 (thirty) days
from the original date the replacement part is shipped to you. Replacement parts will be
sent to you freight prepaid. You are responsible for any and all taxes and duties, import
and brokerage charges imposed by government agencies or officials or person(s) acting on
your behalf. In the event that you can not provide a MasterCard or Visa number you must
first return the defective parts, at your expense, to either AFC Foam Cutter Technology Corporation
or the
original manufacturer, whichever is determined to be the most appropriate. Then and only
then will the replacement parts be shipped to you freight prepaid. You are responsible for
any and all taxes and duties, import and brokerage charges imposed by government agencies
or officials or any authorized person(s) acting on your behalf.
PRODUCTS RETURNED
WITHOUT A RMA NUMBER WILL NOT BE ACCEPTED!
Returned parts must be packaged in their original packaging. If original packaging is
unavailable or inappropriate, you must package the parts to ensure they will not be
damaged in transit. We are not responsible nor liable for goods damaged in transit.
Returned parts damaged in transit will not be accepted for parts exchange. Retain your
original shipping receipt, waybills, etc., as proof of return until verified by
AFC Foam Cutter Technology Corporation If it is determined that the returned product(s) or part(s) failure is not a
result of defects in workmanship or materials, AFC Foam Cutter Technology Corporation
or the original
manufacturer, whichever is determined to be the most appropriate, reserves the right to
charge you for parts and/or labor. Labor charges will be charged at AFC Foam Cutter Technology Corporation
or
the original manufacturer's, whichever is applicable, current labor rate. You will be
advised prior to these charges being processed.
SUPPORT PLAN
AFC Foam Cutter Technology Corporation provides free lifetime technical support on all new
computerized foam cutters sold by AFC Foam Cutter Technology Corporation Only new
computerized foam cutters products will
be eligible for this support. This technical support does not include nor extend to the
installation, configuration or operation of accessories including, but not limited to
scanners, desktop printers, CD-ROM drives, Modems, multimedia devices, sound cards,
speakers, microphones, etc. Aforementioned items included as original components in
computers purchased from AFC Foam Cutter Technology Corporation are not included in the Support
Plan, and are warranted and serviced by the original computer manufacturer. Technical
support services can be reached by calling On-line soon.
Note: Technical support calls
received on our toll free sales number and/or technical support services required for non
support products will be charged at the current technical support rate. Please inquire for
current rates and charges.
SUPPORT POLICY
Our telephone support is for the technical assistance of equipment and/or software
purchased from AFC Foam Cutter Technology Corporation when these products are not
working as they should. The Support program is
not a telephone training
program. Telephone training
will be charged at our current support rates. Please inquire for details.
LIMITATIONS
AFC Foam Cutter Technology Corporation makes no warranty or guarantee with respect to any software or
hardware purchased from AFC Foam Cutter Technology Corporation All software and hardware is sold "as
is" and "with all faults". Because of the number of possibilities and
variables associated therewith, we will not be responsible for the installation,
configuration and/or support of AFC Foam Cutter Technology Corporation supplied software or
hardware or non-AFC Foam Cutter Technology Corporation supplied software or hardware.
Notwithstanding, AFC Foam Cutter Technology Corporation will endeavor to work with you and the software
developer to resolve software bugs and hardware compatibility issues.
Except as stated, AFC Foam Cutter Technology Corporation hereby disclaims all express or implied warranties
regarding the usability of any and all products purchased from AFC Foam Cutter Technology Corporation
as to
the merchantability or fitness for particular uses. AFC Foam Cutter Technology Corporation
shall not be held
liable for the integrity, usability, merchantability and fitness for particular uses of
any products purchased from AFC Foam Cutter Technology Corporation.
We do not warranty used equipment. These products are sold as is and are non
refundable!
In no event shall AFC Foam Cutter Technology Corporation be liable for any indirect, special, incidental or
consequential damages.
Any legal disputes will be settled in Sellers jurisdiction
No variations or exceptions in the terms stated herein can be made without express written
authorization by the President of AFC Foam Cutter Technology Corporation
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